Microsoft® Outlook

A First Look at Outlook                                 

• Why Outlook?
• Do Anything with a Few Clicks
• Switching to the Simplified Ribbon
• Using Email: Basic Delivery Techniques
• Reading email
• Answering email
• Creating new email messages
• Sending a file
• Maintaining Your Calendar
• Entering an appointment
• Managing your schedule
• Adding a Contact
• Entering a Task

Taking a Tour of the Outlook Interface

• How Outlook Fits Into the Office Picture
• Exploring Outlook’s Main Screen
• Moving between modules
• Using the Folder pane
• Changing views in a module
• Working with the To-Do bar
• Working with the Daily Task List
• Taking a peek
• Navigating folders
• Taking Control with the Ribbon
• Viewing ScreenTips
• Using the New Item(s) button
• Finding Things in a Flash with Search
• Simple searching
• Advanced searching
• Getting Help
• Just do it for me!
• Just tell me what to do!

Getting on the Fast Track with

• Handy Shortcuts
• Learning the Value of Dragging
• Creating Other Outlook Items from Email Messages
• Creating a task from an email message
• Scheduling an appointment from an email message
• Creating a new contact from an email message
• Creating Email Messages from Other Items
• Creating an email from a contact
• Creating an email from an appointment
• Keeping the Interface Simple
• Zen of the Right Button

Email Essentials                                          

• Front Ends and Back Ends
• Creating Messages
• The quick-and-dirty way
• The slow but complete way
• Blind copying for privacy
• Formatting a message
• Setting the message importance
• Setting sensitivity
• Setting other message options
• Adding an Internet link to an email message
• Dictating a message
• Reading and Replying to Email Messages
• Viewing previews of message text
• Sending a reply
• Resending messages
• Read it to me!
• That’s Not My Department: Forwarding Email
• Deleting Messages
• Saving a Draft of a Message

Saving a Message as a File

Taking Email to the Next Level                        

• Nagging by Flagging
• One-click flagging
• What kind of flagging have you got?
• Setting a flag’s status
• Setting flags for different days
• Changing the default flag date
• Adding a reminder to a flag
• Attaching a flag to an outgoing message
• Changing the date on a reminder
• Saving Copies of Your Messages — or Not
• Setting Your Reply and Forward Options
• Adding Comments to a Reply or a Forward
• Sending Attachments
• Sending a file from Outlook
• Sending a file from another application
• Emailing Screenshots
• Creating Signatures for Your Messages
• Translating a Foreign-Language Message

Conquering Your Mountain of Messages          

• Organizing Folders
• Creating a new mail folder
• Moving messages to another folder
• Organizing Your Email with Search Folders
• Setting up a search folder
• Using a search folder
• Deleting a search folder
• Playing by the Rules
• Creating a rule: the complete method
• Creating a rule: the quick method
• Running a rule
• Filtering Junk Email
• Fine-tuning the filter’s sensitivity
• Filtering your email with sender and recipient lists
• Filtering domains
• Archiving for Posterity
• Setting up Auto Archive
• Setting Auto Archive for individual folders
• Starting the archive process manually
• Finding and viewing archived items
• Closing the archive data file
• Arranging Your Messages
• Filtering your messages
• Sorting your messages
• Viewing conversations
• Ignoring conversations
• Cleaning up conversations
• Simplifying Tasks Using Quick Steps
• Creating and managing Quick Steps
• Creating Quick Parts to save keystrokes

Managing Multiple Email Accounts and Data Files

• Choosing an Email Provider
• Buying Your Own Domain Name
• Setting Up Email Accounts in Outlook
• Understanding POP vs IMAP
• Collecting the needed information for setup
• Setting up an account using automatic settings
• Setting up an account using manual settings
• Sending Messages from Different Accounts
• Modifying Mail Account Settings
• Changing the basic account settings
• Changing the mail server
• Updating your stored email password
• Managing Outlook Data Files
• Removing an account from Outlook
• Purging old data files
• Moving a data file to another computer

Your Little Black Book: Managing Your Contacts

• Putting in Your Contacts: Names, Numbers, and Other Stuff
• The quick-and-dirty way to enter contacts
• The slow, complete way to enter contacts
• Viewing Your Contacts
• Sorting a view
• Rearranging views
• Using grouped views
• Flagging Your Friends
• Using Contact Information
• Searching for contacts
• Finding a contact from the Mail module
• Forwarding a business card
• Gathering People Into Groups
• Creating a Contact group
• Editing a Contact group
• Using a Contact group
• Adding pictures to contacts

Organizing Your Schedule with the Calendar

• Getting a Good View of Your Calendar
• Choosing a view
• Viewing calendar items
• Time Travel: Viewing Different Dates in the Calendar
• Meetings Galore: Scheduling Appointments
• The quick-and-dirty way to enter an appointment
• The complete way to enter an appointment
• Changing an appointment’s date or time
• Moving an appointment by dragging
• Copying an appointment by dragging
• Moving an appointment using the Appointment form
• Adjusting the length of an appointment
• Cancelling an appointment
• Scheduling a recurring appointment
• Changing a recurring appointment
• Printing Your Appointments
• Adding Holidays
• Handling Multiple Calendars
• Creating multiple calendars
• Managing multiple calendars
• Sharing Calendars
• Sharing a calendar associated with an Exchange account
• Accepting a calendar-share invitation
• Calendar-sharing options for non-Exchange accounts

Staying on Task: To-Do Lists and More

• Entering New Tasks in the Tasks Module
• The quick-and-dirty way to enter a task
• The regular way to enter a task
• Working with Tasks Folders
• Tasks vs To-Do List: What’s the difference?
• Browsing a data file’s folders
• Creating new Tasks lists
• Renaming a Tasks list
• Moving tasks between lists
• Switching Up the View
• Editing Your Tasks
• The quick-and-dirty way to change a task
• The regular way to change a task
• Deleting a task
• Managing Recurring Tasks
• Creating a regenerating task
• Skipping a recurring task once
• Marking Tasks as Complete
• Marking it off
• Picking a Color for completed or overdue tasks
• Using the To-Do Bar (and List)
• Viewing the Daily Task List
• Working with the To-Do Module

Merging Mail from Outlook to Microsoft Word

• Making Mailing Label Magic
• Making and Using a Merge Template
• Mastering Form Letter Formalities
• Merging to Envelopes
• Merging to Email

Integrating Outlook with Google and iCloud      

• Integrating Google Calendar with Outlook
• Subscribing to a Google Calendar in Outlook
• Importing a Google Calendar into Outlook
• Accessing Gmail Contacts in Outlook
• Integrating Outlook with iCloud
• Installing the iCloud app on your PC
• Setting up Outlook to work with iCloud
• Using iCloud content in Outlook

Outlook for iOS and Android Devices              

• Understanding the Mobile Difference
• Accessing Mobile Email
• Setting up Outlook on a mobile device
• Reading email
• Replying to email
• Composing email
• Archiving, scheduling, and deleting email messages
• Deleting messages
• Managing groups of messages
• Using Your Mobile Calendar
• Navigating the mobile calendar
• Creating a new appointment

Seeing It Your Way: Customizing Outlook         

• Customizing the Quick Access Toolbar
• Displaying and positioning the QAT
• Adding and removing commands from the QAT
• Customizing the Ribbon
• Creating a new tab and group
• Adding and removing commands on the Ribbon
• Reordering Ribbon tabs
• Resetting Ribbon customization
• Hiding or deleting a Ribbon tab or group
• Playing with Columns in Table/List Views
• Adding a column
• Moving a column
• Widening or narrowing a column
• Removing a column
• Sorting Items
• Sorting from Table view
• Sorting from the Sort dialog box
• Grouping Items
• Saving Custom Views
• Using Categories
• Assigning a category
• Renaming a category
• Changing a category Color
• Assigning a category shortcut key

• Outlook on the Job
• Planning Meetings with Outlook
• Organizing a meeting
• Responding to a meeting request
• Checking responses to your meeting request
• Taking a vote
• Casting your vote
• Assigning tasks
• Sending a status report
• Enabling Co-workers to Help You with Your Work
• Giving delegate permissions
• Opening someone else’s folder
• Viewing Two Calendars Side by Side
• Setting access permissions
• Viewing two accounts
• Managing Your Out of Office Message
• Managing Your Address Books

Using Outlook on the Web: You’re Outlook

• Away From Outlook
• Signing In to Outlook on the Web
• Exploring the Outlook on the Web Interface
• Getting Caught Up on Web Email Basics
• Reading messages
• Sending a message
• Setting message importance
• Flagging messages
• Organizing Contacts
• Sorting your contacts
• Using Your Calendar
• Viewing your calendar
• Entering an appointment
• Moving an appointment
• Creating a To-Do List
• Exploring Your Options
• Automated vacation replies/out of office message
• Creating a signature

Ten Shortcuts worth Taking                         

• Using the New Item Button
• Sending a File to an Email Recipient
• Sending a Link to a File
• Sending a File From a Microsoft Office Application
• Turning a Message Into a Meeting
• Finding Something
• Undoing Your Mistakes
• Using the Go to Date Dialog Box
• Adding Items in List Views
• Sending Repeat Messages
• Resending a Message

Ten Things You Can’t Do with Outlook

• Create a Unified Inbox
• Insert a Phone Number Into Your Calendar
• Open a Message From the Reading Pane
• Perform Two-Sided Printing
• Search and Replace Area Codes
• Print a List of Meeting Attendees
• Enlarge the Type in the Calendar Location Box
• Create Contact Records for All Recipients of an Email
• Track Time Zones for Meetings
• Back Up Outlook Data Easily

Ten Things You Can Do after You’re Comfy       

• Customize the Quick Access Toolbar
• Smarten Up Your Messages with Smart Art
• Translate Your Email Messages
• Add Charts for Impact
• Use Symbols in Email
• Open Multiple Calendars
• Superimpose Calendars
• Select Dates as a Group
• Pin a Contact Card